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- Privacy Policy -
Introduction
The privacy policy is intended to inform you of how we collect, use and share your personal information. It presents the practices of Axel & Bois and applies to all interactions with our customers and visitors.
In order to respect and protect the personal information of our customers, we make sure to:
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Limit the collection, use and disclosure of personal information to the strict minimum.
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Establish procedures for receiving and handling requests and complaints.
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Protect sensitive information by using the most recent versions of security systems and the strictest practices.
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Leave free choice on how personal information may be used.
For any questions regarding the processing of your personal information, please contact Axel at the following address: contact@axeletbois.com .
Legal Notice
The site is edited by the company Axel & Bois , whose head office is located at:
1305, Route de Droiselle
01340 Foissiat
FRANCE
The company is represented by Axel Poncin.
Personal information collected
Contact Information: Your first and last name, user name, order history, billing and shipping addresses, phone number, email address, and other digital contact information is part of the information we collect. These data are useful to us for the preparation of packages and any contacts with customs services.
Other Information: When you register for a workshop, survey, forum, newsletter or any other marketing activity, we collect the information you provide at registration.
Collection of information
In addition to the information we ask you directly, Axel & Bois may collect certain information through log files and cookies. These files are used to process statistics and traffic information, facilitate navigation and improve the service for your convenience.
There are easy ways to decline all cookies or accept them whenever they are offered. Consult your browser's help files to find out how to change your settings or eliminate existing cookies.
Use of information
The information collected is used for the purposes of our business activities, for example:
Serving you and responding to your requests: We use your information to process and ship your order, or to respond to a request or a review. We may also need to contact you about an order you have placed, such as the case of a recall.
If you place an order on our website, you have the option to shop as a guest or to register. When you register, you must choose a username and password, which you can use for subsequent visits, to make request about your orders or for certain activities that require logging in, such as the use of wishlist.
Fraud: Your data could be used to ensure the security of the company and our website as well as that of all our customers.
Promotion: If you have already made a purchase from Axel & Bois or requested to receive our promotional materials, we could send you promotional materials that may be of interest to you.
You can unsubscribe of any promotional activity by changing your account preferences on our website or by choosing the unsubscribe option at the bottom of each email we send, or by contacting us.
Sharing information
We may share your information with a third party in connection with our business activities.
Business partners who work on our behalf : When placing an order, we will provide the necessary information to the companies responsible for the delivery or processing of payment cards, in order to ensure the delivery and payment of the orders. We only transmit the information necessary for these actions, and these companies do not record, distribute or use this personal information for any other activity, unless required to do so by law. The service providers we use may include, but are not limited to, credit card processing, website hosting, email, tracking, standard post, delivery or analytical services.
Legal Requirements : While we are not happy about this, we may be called upon to disclose information in order to comply with the law. For example, we may disclose information to a government agency, investigative unit, or in any situation that requires it in accordance with Canadian, US or foreign law, whichever applies.
Public Domain Information : When you post information, such as your username, on our website or on one of our social media, it is visible to any visitor.
Viewing, modifying or deleting the information collected
To delete or modify an account, contact us by consulting the “Contact Us” section below. We will do our best to respond to your request as quickly as possible and will only retain information that is necessary for business operations or law enforcement.
Security
The personal information we collect is kept in a secure environment. People working for us are contractually bound to respect the confidentiality of your information.
To ensure the security of your personal information, we are committed to maintaining a high degree of confidentiality by integrating effective technologies to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always some risk involved when using the Internet to transmit personal information.
Links
This website may contain links to other websites. This privacy and security statement applies only to information collected by our website. We are not responsible for the privacy and security practices or policies of such third-party sites.
Notice of modification
Our privacy policy may change from time to time. Any changes made will be posted on our website so that our customers are always aware of the information we collect, how we use it and under what circumstances, if any, we diclose it.
Last modified: July 31, 2022 at 9:25 a.m.
How to contact us
If you have any questions or would like to view, update or correct your personal information, you can contact us by email or post.
By email: contact@axeletbois.com
By mail :
Axel & Bois
1305, Route de Droiselle
01340 Foissiat
FRANCE